The Public Operations Department, Water and Wastewater Section, is accepting applications from qualified individuals for up to two (2) term relief positions of Customer Serviceman I in the department’s Meter shop.

 

The Customer Serviceman plays a frontline role in ensuring that all aspects of water meter functions for residential and commercial service operate effectively and efficiently. This position works as support to all functions of the meter shop and performs other related duties as required.

STATUS: Term, Relief (up to 20 months)

HOURS OF WORK: 40 hours per week

PAY RATE: $30.14 per hour

 

In this role, you will:

·         Read water meters on assigned routes and record readings

·         Disassemble old meters for recycling

·         Complete Water Meter data entry so accounts and files are updated

·         Provide information as appropriate and tactfully respond to resident inquiries and complaints

·         Provide Support to the Customer Serviceman II on the Trouble Truck

·         Assist in locating, operating, and repairing curb stands

·         Thaw frozen lines

·         Install temporary water supply lines

·         Perform manual labour in the meter shop as required

·         Investigate water-related customer complaints and inquiries

 

Qualifications & Experience:

·         High school diploma or equivalent GED required

·         Level II certification in Water Distribution and/or Level II certification in Wastewater Collection is an asset

·         Working knowledge of Meter Shop operations, including experience in performing locates required

·         Broad understanding of the operation of water distribution and wastewater collection system

·         Plumbing knowledge and/or experience is an asset

·         Physical strength and dexterity to perform work in all types of weather from extreme heat to extreme cold, as well as damp and wet conditions

·         Valid class 5 driver’s license required

·         Ability to work independently

·         Excellent customer service and communication skills in dealing with the public, sometimes under difficult circumstances

·         Team player with the willingness to help wherever required within the meter shop

 

For further information on this opportunity, please contact:

Gary Smith, Water & Wastewater Operations Manager at 403-360-5623 or gary.smith@lethbridge.ca

 

Qualified candidates are invited to submit their resume with cover letter, online by clicking on “Apply” at the top of this screen.

 

Applicants must apply online. We are unable to accept paper copies of resumes or applications sent via email.

 

Depending on the circumstances of your current position, at the time an offer of employment is provided, you may be responsible for providing a copy of a five-year Commercial OR Non-Commercial Driver’s Abstract. The Driver’s Abstract is to be obtained within 30 calendar days of the date of offer and applicants will be responsible for the cost of obtaining the Abstract. If you do not submit an Abstract, or the Abstract shows 6 or more demerits or includes any of the unacceptable driving items listed below, your offer of employment may be rescinded. The City of Lethbridge reserves the right to determine what is a satisfactory Driver’s Abstract.

 

An unacceptable driving record includes, but is not limited to: 

• A record of any suspension of Operator’s License within the preceding three years which is related to a driving offence. 

• An overall driving history that reflects poor driving behavior, will be determined at the discretion of the City. 

• Within the preceding three years any Criminal Code or Provincial driving conviction including: 

a. Impaired Driving related offence 

b. Dangerous Operation of a Motor Vehicle 

c. Criminal Flight from a Peace Officer 

d. Fail to Remain at the Scene of an Accident 

e. Drive while Disqualified/Prohibited 

f. Careless Driving

 

Closing Date: July 16, 2026, at 4:00PM MST

                                               

All applicants are thanked in advance for their interest. Only individuals selected for interviews will be contacted.

                                                                                                                               

The City of Lethbridge (www.lethbridge.ca) proudly acknowledges that we are located at the heart of Siksikaitsitapi (Blackfoot) Territory, home of Kainai, Piikani, Siksika and Amskapi Piikani (Montana, USA) First Nations. Lethbridge is also located within the Métis Nation of Alberta.

 

The City of Lethbridge recognizes the diversity of our community and is working to ensure programs, services, facilities, and employment opportunities are inclusive to all people.

               

CUPE Local 70